Keep the Microsoft tenant clean and the licenses honest.

Arrow manages tenant configuration and licensing as the organization changes, so seats, apps, and access stay structured to scale cleanly.

One hand passing a set of keys to another across a desk
Isometric illustration of a domed platform holding a cube, beside a padlock and a magnifier over a dashboard

Organizations change faster than the admin center.

Seats linger after leavers. Apps stay assigned long after anyone uses them, and access that should have ended remains a quiet risk. Annual true-ups find the ghosts and gaps too late, often without an owner to keep the rhythm going. Tenant & Licensing Management gives that rhythm a named team, and leaves you with this.

A team meeting around a table with a whiteboard

A named team that owns the cadence

Arrow operators own the review cadence and escalate when configuration drift becomes a security or cost problem.

Honest licenses, no surprise true-up

Seats, apps, and access stay accurate as the organization changes, so the annual true-up has no ghosts left to find.

Savings that come from hygiene

The work removes licenses and access that shouldn’t still be there. Any savings follow from that hygiene. We don’t promise a discount.

Reviewed all year

Hygiene runs as continuous operations, so stale accounts aren’t left for an annual cleanup.

Cost and access in one conversation

Procurement-only license reviews miss access risk, and security-only reviews miss cost drift. Arrow keeps both in the same operating culture as Managed Microsoft 365 and managed security.

What gets reviewed?

Seats, apps, and access kept current as the organization changes, all year.

  1. 01

    Seats

    Licenses match the people who actually work in the tenant, so joiners get what they need and leavers stop costing by default.

  2. 02

    Apps

    What’s assigned is what people still use, without a product-feature shopping list.

  3. 03

    Access

    Joiners, movers, and leavers stay honest, so access matches the org chart as people change roles.

  4. 04

    Structure to scale

    As the org grows or contracts, seats and apps stay structured cleanly, with clear visibility into what’s assigned and used.

  5. 05

    Connected services

    Findings that need broad operations go to Managed Microsoft 365, control hardening to Managed Microsoft Security, and detection and response to MDR for Microsoft.

Assigned apps that match what people still use.

Seats and app assignments across your Microsoft estate are reviewed on a cadence, so you’re not paying for ghosts.

  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft SharePoint
  • Microsoft OneDrive
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint

Baseline, cadence, correct, report.

A baseline first, then a standing cadence set at onboarding, with corrections under change control.

  1. Baseline

    Seats, apps, and access measured against how the organization actually works.

    Two people planning in front of a wall of sticky notes
  2. Cadence

    Recurring review as joiners, movers, and leavers change the estate.

    Rows of desks in a bright, open office
  3. Correct

    Remove ghosts, fix over-assignment, and close access that should have ended, with change control.

    A smiling professional working on a laptop
  4. Report

    Shared visibility for IT and finance into what’s assigned and what’s used.

    A desk with printed charts, notebooks, and a plant
  5. Escalate

    When drift is a security posture problem, it goes to Managed Microsoft Security or Identity Security.

    An engineer at a desk lit by monitors showing code and dashboards

Focused hygiene, or broad operations.

Many customers use both: Managed Microsoft 365 for ongoing operations, and Tenant & Licensing for a focused hygiene rhythm.

Tenant & Licensing Management

Choose it when seats, apps, and access drift faster than anyone reviews them.

A focused managed service: seats, apps, and access hygiene on a set cadence, with accurate licensing as the focus.

This page

Managed Microsoft 365

Choose it when the whole tenant needs a day-to-day operator.

The broad, operated Microsoft 365 service: health, changes, and incidents across productivity, collaboration, and identity.

FAQs

What gets reviewed in Tenant & Licensing Management?

Seats, apps, and access, kept current as the organization changes and checked well before annual true-up. Joiners get what they need; leavers stop costing and stop retaining access by default; assigned apps match what people still use.

Will this cut our Microsoft bill?

The work removes licenses and access that should not still be there. Savings follow from that hygiene; we don’t promise a discount. Cost honesty and access honesty stay one operations conversation.

How are new hires, movers, and leavers handled?

Joiners, movers, and leavers stay on a named team so access matches the org chart as people change roles. Stale accounts are not left for an annual cleanup scramble.

Is this the same as Managed Microsoft 365?

No. Managed Microsoft 365 runs health, changes, and incidents across the productivity estate. Tenant & Licensing Management is the specialty hygiene cadence for seats, apps, and access. Many customers use both.

How often do you review the tenant?

Often enough that hygiene never becomes an annual scramble. The cadence is set at onboarding: baseline, recurring review, correction with change control, and shared reporting for IT and finance.

Stop paying for ghosts and leaving
access that should have ended.